privacy policy.

01information we collect

When you use Pokus and Pokus The Butler, we may collect the following information:

• Requests and conversations you have with Pokus The Butler
• Basic usage analytics and preferences
• Contact information when you reach out to us
• Device and browser information for technical optimization

02mobile app permissions

When you use the Pokus mobile app, we request the following permissions:

Microphone access (RECORD_AUDIO)

• Used for AI-powered voice calls and voice interactions with Pokus The Butler
• Audio is processed in real-time for call functionality
• Voice data is transmitted securely and not stored permanently without your consent

Contacts

• Access to your phone contacts to facilitate calling and contact management features
• Used only with your explicit permission
• Contact information is not shared with third parties
• You can revoke this permission at any time in your device settings

Location information

• Used to provide location-based services and recommendations
• Helps Pokus The Butler find nearby services and businesses
• Location tracking can be disabled in app settings
• We do not track your location continuously

Phone number

• Required for account authentication via OTP (One-Time Password)
• Used to enable phone calling functionality
• Stored securely in our authentication system

Push notifications

• Used to send important updates and notifications
• Can be disabled in your device settings

Camera (if applicable)

• Used for scanning documents or QR codes
• Only accessed when you explicitly use camera features

03how we use your information

We use the collected information to:

• Provide concierge assistance through Pokus The Butler
• Improve our AI responses and accuracy
• Respond to your inquiries and provide customer support
• Analyze usage patterns to enhance our services

04information sharing

We respect your privacy and do not sell or share your personal information with third parties, except:

• When required by law or legal process
• To protect the safety and security of our users
• With service providers who help us operate Pokus The Butler (under strict confidentiality agreements)

05data security

We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Your conversations with Pokus The Butler are encrypted and stored securely.

06your rights

You have the right to:

• Access and review the information we have about you
• Request deletion of your personal information
• Opt out of certain data collection practices
• Contact us with privacy-related concerns

07contact information

If you have questions about this Privacy Policy, please contact us:

08changes to this policy

We may update this Privacy Policy from time to time. We will notify users of any significant changes through our website or email communication.